At Mamma and Cub, we want you to love every item you purchase from us. We take great care in curating quality products for moms, babies, and toddlers — but if something isn’t quite right, we’re here to help.
1. Returns
We gladly accept returns within 7 days of receiving your order, provided that:
- The item is unused, unwashed, and in its original packaging with all tags attached.
- You can provide proof of purchase (order number or receipt).
Please note that for hygiene and safety reasons, certain items cannot be returned, including:
- Pacifiers, teethers, and feeding products
- Underwear or swimwear
- Opened skincare or bath items
If you’re unsure whether your item qualifies for a return, please email us at hello@mammaandcub.co.za before sending it back.